Privacy Policy

Last updated: 06 September 2026

About this policy

This Privacy Policy explains how Art by Jenni B collects and uses personal information when you visit artbyjennib.com, contact Jenni, submit a commission enquiry, or otherwise use this website.

Art by Jenni B is based in South Africa. This page is a plain-English working draft for the website and should be reviewed before publication so that it matches the final form system, email provider, analytics tools, hosting arrangements, and the privacy laws that apply to your business and visitors.

Information I may collect

Depending on how you use the website, I may collect:

•Your name and contact details, including your email address and country.

•Information about the animal or animals you would like me to draw.

•Your preferred portrait size, project details, deadline, and special requests.

•Photographs that you upload or send for the purpose of discussing or creating a commission.

•Any other information that you choose to include in an enquiry or email.

•Technical information such as your approximate location, browser type, device type, and pages visited, where this is collected by the website or analytics tools.

Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.

How I use your information

I use the information you provide to:

•Reply to enquiries and discuss possible commissions.

•Prepare quotes, confirm availability, and understand your requirements.

•Create and deliver commissioned artwork.

•Communicate with you about your order, artwork, delivery, or collection.

•Keep appropriate business and communication records.

•Improve the website, its content, and the enquiry experience.

•Protect the website from spam, fraud, misuse, or security problems.

•Meet legal, accounting, or administrative obligations where required.

I will not use your contact details to send unrelated marketing unless you have asked to receive it or have given the appropriate permission.

Photographs and artwork references

Photographs supplied for a commission are used to understand your project and create the requested artwork. I will not publicly display your photographs, the commissioned artwork, your animal’s name, or your testimonial without asking for permission first, unless we have agreed otherwise in writing.

You should only upload photographs that you own or have permission to share. Please avoid uploading photographs that contain other people unless you have their permission or the photograph is necessary for the commission.

Email communication

When you submit an enquiry, I may send you an automatic confirmation email and a personal reply. The automatic confirmation is used to let you know that your message has been received; it does not mean that a commission has been accepted or booked.

Your enquiry may be processed through the WordPress form system, email service, or hosting provider used by this website. These providers may process information on my behalf in order to deliver form notifications and emails.

When information may be shared

I do not sell or rent your personal information. I may share limited information with trusted service providers where this is necessary to operate the website or complete your request, such as:

•Website hosting and WordPress service providers.

•The form-processing and email-delivery service used for enquiries.

•Payment, accounting, framing, or delivery providers where needed to complete an agreed order.

•Professional advisers or authorities where disclosure is required by law.

Service providers should only receive the information needed for the relevant purpose.

How long information is kept

I keep enquiry and commission information only for as long as it is reasonably needed to respond to you, complete the commission, maintain appropriate business records, resolve queries, or meet legal and accounting requirements. When information is no longer needed, I will take reasonable steps to delete it or securely dispose of it.

Uploaded photographs and project files may be retained while a commission is being discussed or completed. If you would like them deleted after the project is finished, please contact me using the details below, subject to any legal or business record-keeping requirements.

Cookies and analytics

This website may use essential cookies or similar technologies needed for WordPress, security, basic functionality, or remembering website preferences.

If analytics or embedded third-party services are enabled, they may collect information about how visitors use the website. I will update this section if additional analytics, advertising, social-media embeds, payment tools, or newsletter services are added.

You can usually control cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

How information is protected

I take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure. However, no website or email system can be guaranteed to be completely secure. Please avoid sending highly confidential information through an ordinary website form or email.

Your choices and rights

You may contact me to:

•Ask what personal information I hold about you.

•Request correction of inaccurate information.

•Ask for information to be deleted where there is no continuing reason to keep it.

•Withdraw permission for optional marketing communication.

•Ask questions about how your information has been used.

Some requests may be limited by legal, accounting, security, or contractual requirements. I may need to verify your identity before responding to a request.

Links to other websites

This website may contain links to other websites, including social-media platforms, payment providers, or external resources. I am not responsible for the privacy practices or content of those websites. Please read the privacy policy of any external website you visit.

Children

This website is intended for general audiences and is not designed to knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact me so that I can review and delete it where appropriate.

Changes to this policy

I may update this Privacy Policy when the website, form system, services, or legal requirements change. The latest version will be published on this page with the updated date.

Contact

If you have a privacy question or would like to make a request about your personal information, please contact:

Art by Jenni B

Email: artbyjennib@gmail.com

Website: https://artbyjennib.com

Draft for review before publication. Replace the bracketed items, confirm the actual form and analytics providers, and have a qualified legal professional review the policy if you need formal compliance advice.